How this work actually runs — the season, the pricing, the handoffs, and the parts of it software has never handled well.
Money
You don’t need invoice numbers, aging buckets or a QuickBooks sync to collect on a dock install. You need the job to close, the customer to see what was done, and a button to pay.
· 5 min read
Operations
On most working lakes the bars go at the first narrows and don’t come back until you round the point on the way home. Here’s what has to be true about a crew app before a crew will keep using one.
· 6 min read
Operations
A dock goes in Tuesday, the lift waits on the crane until Thursday, and the only thing connecting the two visits is somebody’s memory. It’s the most expensive unfixed problem in dock service.
· 6 min read
Money
Most shops price a dock install off what the last guy charged. Here’s how to build a real number out of your own minutes per section, per lift and per canopy — and the two places shops usually find they’ve been undercharging.
· 8 min read
Operations
Ice-out moves three weeks year to year, a north wind closes a shoreline with no notice, and half your customers call the week they arrive. Here’s the way of running install season that survives all three.
· 7 min read
Half an hour. A few of your properties loaded, the pins dropped, a season run through it. If it’s not obviously better than what you’re doing now, that’s the answer you’ll get.