LakeOps is software for companies that install and remove docks, boat lifts and shoreline equipment on lakes and rivers. It holds the seasonal service plan for each property and generates each season’s work from it, tracks every dock section, lift, canopy and raft as its own line on a satellite map, and gives crews an app that keeps working with no cell signal.

LakeOps starts at $199 a month, which includes the first 100 properties you service. Above that it’s $1 per property per month up to 1,000, and 75 cents each above that. Users are unlimited on every account, there’s no setup fee, and the 1% service fee applies only if you take payments through LakeOps Payments.

How does scheduling work?

There’s no calendar scheduling in LakeOps. A crew goes out with a boat, a set of gear, a lake and the bays they’re working, and takes whatever is still waiting there. When the wind turns you send them somewhere else and the work follows, because nothing was ever assigned to a date or a person in the first place.

For dock and boat lift companies

LakeOps runs your season.
Every property, every piece, every crew.

LakeOps is software for companies that install and remove docks, boat lifts and shoreline equipment on lakes and rivers. Every section, lift, canopy and raft you service is tracked — pinned where it goes in the water and where it stacks for the winter — so the next crew picks up exactly where the last one stopped. It keeps working past the last bar of signal. $199 a month, everybody in the shop included.

Get started What it costs — from $199/month

No setup fee, no sales call, nothing to book — you're in within a minute and you're not charged until you generate your first season. Bring whatever runs the business now — a spreadsheet, an old customer list, a legal pad — and import your customers and properties straight in.

The LakeOps map: properties pinned along a shoreline, zones outlined the way you split your lakes, and a filter panel for lake, zone, service and the gear a property needs — Every property on the lake, colored by how much of it is actually finished.

Everything this business knows is in your head. LakeOps puts it where your whole crew can reach it.

You’re not disorganized. You know your customers better than any software will. The trouble is that nobody else does — not the crew on the far side of the lake, not whoever answers the phone at four on a Friday, and not the kid who started Tuesday. Right now every job that goes right without you goes right because somebody guessed the way you would have. Here’s where that costs you.

Every April, the season starts with a week of typing

Same customers, same lifts, same sections, in and out, year after year. In LakeOps the service plan for each property is what carries forward. You open a season and the work is already there — every customer, every piece, install and removal.

The dock went in Tuesday. The lift’s waiting on the crane.

Right now the only thing connecting Tuesday to Thursday is somebody’s memory, and it usually travels as a text nobody sent. Every section, lift and canopy is tracked here. Thursday’s crew knows what Tuesday finished and what’s still waiting before they head out.

The weather and your customers change the plan every day

Ice-out can move three weeks from one year to the next. A north wind can shut the exposed shore by mid-morning. Half your customers call the week they arrive. That’s why there’s no calendar in LakeOps. You send a crew to part of the lake and they take whatever work is waiting there. If the weather turns, you move the crew and the work moves with them. Nothing has to be reassigned, and you always know what’s done and what’s still waiting.

Cell service ends at the narrows

On a lot of lakes your crews work with no signal for most of the day, most of the season. LakeOps keeps working anyway. The day loads onto the phone before they leave the landing. Everything they do out there — the pieces they set, the notes, the clock — is saved on the phone. When the signal comes back it all uploads on its own, photos too. Nobody has to remember to sync anything.

The record

Every piece on the shoreline, pinned where it actually goes

A property isn’t an address. It’s six dock sections, a lift, a canopy and a swim raft, and each piece has two places it lives: the spot it sits in the water, and the spot it stacks in October. Drop those pins once and a crew member who’s never seen the place can find every piece of it. Add a photo of each and they can see what it’s supposed to look like when they’re done.

An install point and a winter-storage point for every piece, dragged onto satellite imagery
Photos of how it sits in the water and how it stacks on the shoreline
The specs that matter: sections, manufacturer, lift capacity, canopy color
An access note the crew reads before they leave the landing
Sell a lift and you retire it — every season of its history stays on the record

How the map works →

A LakeOps property record: each dock section, lift and canopy listed with its specs, its install and winter-storage pins, and reference photos of both states

On the water

The crew marks each piece as it goes in

Big buttons, sized for wet gloves and one hand on a moving boat. Each piece gets marked the moment it’s set, in the water or up on the shore, by whoever has the phone. The crew sees the notes and photos for that piece before they set it, so a twelve-section dock goes in the way that customer wants it — the same way, whoever’s in the boat that day. Nothing has to be remembered and typed in later.

Works with no signal. Nothing the crew taps is lost, and nothing is recorded twice.
The clock keeps running through a dead zone, because minutes on site are billable.
Anybody aboard can mark a piece. Closing out the job stays with whoever’s running the boat.
Photos of the finished work attach to the piece and go out to the customer — taken with no signal, sent once the phone is back in range.
A piece that couldn’t be done takes a reason instead of a tick. It isn’t billed, and it’s on the record when you go back for it.

See the crew app →

The LakeOps crew app on a phone: the property address, start and stop clock buttons, an access note, and each piece of equipment with a photo button and a Mark done button

Sending boats out

You’re sending a boat to a shoreline, not a truck to an address

Barge 1, two crew, the north arm, installs. That’s the whole setup, and it takes a minute. The crew gets everything still waiting on that water and works down it, and every property on the list is its own set of pieces. How much they get through depends on the weather and what they find when they get there — the same as it always has.

Move a crew to the calm side and the work moves with them. The open jobs over there are already on their list.
Work that needs the crane barge only goes to a crew that took one out, so nobody arrives at a property without the gear it takes.
Two crews can work the same shore, or the same property, at once — each marks what it set, on the same job.
Add a stop on the fly — a drive-by, a look at a lift, a quick inspection — and it stays on their list even if you move them.
One screen shows every boat out today, the water it’s working and what it has finished.

How sending crews out works →

The LakeOps dispatch board: three crews out today, each showing its boat, its crew, the lake and bays they’re working and the stops they’ve made, beside the panel for sending another crew out

Getting paid

The job closes, the customer gets the bill, the money lands

The job closes, it’s priced off your own price list, and the customer gets an email listing exactly what was done at their place — six sections in, lift and canopy set — with the crew’s photos and a button to pay.

Priced per section, per piece, or per hour, off your price list, locked onto the job when it closes
Only what the crew actually finished is on the bill. A skipped piece isn’t.
One link, no account, no password — bank transfer offered first, card if they’d rather
Statements, reminders and a late fee are there when you want them — off until you switch them on
Or send nothing: pull the completed-work report and bill exactly the way you bill now. Taking payments through LakeOps carries a 1% service fee, shown as its own line; billing your own way carries none.
Every report exports to CSV for whoever does your books

How getting paid works →

The LakeOps revenue report: billed, collected, still owed and average job across the last ninety days, with a bar chart of what the work was worth week by week

The four questions you ask yourself at six in the morning

Reports built out of what your own crews recorded — not out of anybody’s estimate. All of them export.

“Are we going to finish?”

How much is left, how fast it’s going down, and which zones it’s sitting in.

“What’s it worth?”

Billed against collected, by month and by service — and who still owes you, oldest first.

“What does an hour of this cost me?”

Minutes per piece, per stop, per person, off your crews’ own clocks. It’s the number a season gets priced from, and almost nobody has it.

“Who’s gone quiet?”

Customers whose equipment is still in the lake with no service plan for next season. That’s a phone call.

The season progress report: items still to do, items done, open jobs and percent complete, over a burn-down of what is left across the season — What’s left, and whether you’re gaining on it.

You’re not calling a support portal

LakeOps is a small shop and it’s going to stay one. Email gets answered by the people who wrote the software, not a queue — and that doesn’t change in the middle of install season.

Here’s what needs a signal

One thing. The first time a phone opens a lake, the map has to come down once over a connection — after that it draws itself on the device. Everything a crew records out there, photographs included, is kept on the phone and sent when the bars come back.

Your records leave whenever you want them to

Every report exports to CSV, and the completed-work report prints. Every season of history you put in is yours, not ours, and nothing in here is built to make leaving hard.