Getting paid
Charge when the work’s done. That’s the whole billing system.
LakeOps has no invoicing subsystem. The job closes, the customer gets an email listing exactly what was done at their property with the crew’s photos and a link to pay, and the money goes to your bank. There are no invoice numbers, no aging buckets, no dunning sequences, and no QuickBooks or Xero sync to keep alive. You’ve never once needed an aging report to collect on a dock install.
Priced off your card, the minute it’s finished
Rates are per dock section, per item, or per hour, and the price gets locked onto the job when the job closes. Raise your rates next season and nothing you already delivered gets quietly rewritten underneath you.
- Per section for docks, per item for lifts and canopies, hourly for repairs
- Only what the crew actually finished is on the bill. A skipped piece isn’t.
- Adjust the job when a shoreline turns out harder than the card assumed
- On-site minutes came off the crew’s own clock, so hourly work holds up
Two ways to get paid, and you pick
Turn on LakeOps Payments and the customer can pay from the email. Or leave it off entirely, keep billing exactly the way you bill today, and use the completed-work report as the handoff to whoever does your books.
- LakeOps Payments adds a 1% service fee on payments taken through it, shown as its own line
- Bill your customers your own way and there’s no service fee at all
- Money goes to your bank, not ours
- Cash or a check goes in the same place as a card payment, so the balance is always right
The customer can see what they’re paying for
Most billing arguments in this trade aren’t about the amount. They’re about what got done — the customer wasn’t there, they showed up at the weekend and saw a dock. A bill that says “Spring Install — $1,240” invites a phone call. A bill that lists six dock sections, a 4,000-pound lift and a canopy, with the crew’s photographs of each, doesn’t.
- Line by line: six sections in, lift and canopy set
- The crew’s own photos of the finished work
- One link, no account, no password, and it expires on its own
- Sent the day the work is done, while the dock is the freshest thing in their mind
Questions about this
- Does LakeOps do invoicing?
- No. LakeOps charges on completion instead: the job closes, the customer gets an itemized email with photos and a pay link, and the completed-work report is the handoff to your accountant. There are no invoice numbers, no A/R aging, no dunning, and no QuickBooks or Xero sync.
- What does it cost to take a payment?
- LakeOps Payments carries a 1% service fee on top of standard card and bank rates, and it’s shown as its own line so you always know what it was. If you bill your customers yourself, there’s no service fee at all.
- Can I keep billing the way I bill now?
- Yes. Leave LakeOps Payments off and no pay links go out at all. You take the completed-work report — one row per piece, with the customer, property, service, quantity, price and on-site minutes — and bill from it however you already do.
See it with your own shoreline on the screen
Half an hour. A few of your properties loaded, the pins dropped, a season run through it. If it’s not obviously better than what you’re doing now, that’s the answer you’ll get.