Dropping install and winter-storage pins
Every item in LakeOps holds two map points — an install point where it sits in the water and a storage point where it winters on shore — and you place both by hand on the satellite view when you add or edit the item.
An address gets a truck to a driveway. It does not get a barge to a dock. That is why the address on a property is only ever a starting point, and why the coordinates that matter live on the items.
Why two points and not one
Because the equipment moves twice a year and the two ends of that trip are different places. In spring the crew is going to the water; in fall they are going to wherever this particular dock is stacked, which might be sixty feet up a bank behind a shed.
LakeOps picks the right one automatically: a removal service points the crew at the storage point, an install points them at the water. If only one point is set, that one is used — a half-placed item is better than an unplaced one.
Placing them
The item form carries one satellite map with a panel for each point beneath it. Press Place on the panel you want, then tap the map. The readout under the panel updates as you go, and Clear starts that point over. Satellite imagery is on by default here — you are looking for a dock, not a street.
Zoom in further than feels necessary. The difference between a pin on the right dock and a pin on the neighbor’s is about four meters, and on a crowded bay it is the difference between a crew finding the place and a crew ringing the office.
Do this on a big screen once, not on a phone every time. Pins placed carefully in the office in March pay for themselves for years — they are the navigation layer the crew steers to and the reason a new hand can work a shoreline alone.
The property pin is a different thing
A property has its own pin, and it is not the same as an item pin. The property pin is where the boat lands. The item pins are where each individual thing sits once you are there. Both show on the map; the property pin is the one that colors by work progress, and the item pins color by which gear they need.
Dragging a property pin flags it as placed by a person, so no later address lookup can move it back. Same principle everywhere in LakeOps: a human beat the geocoder, and the human wins.
Fixing a pin from the boat
A crew that finds a pin in the wrong place can move it from the water, and the change queues like everything else if there is no signal. That is the right time to fix one — the person holding the phone is looking at the actual dock.
LakeOps records when a point last moved, so a pin correction from this morning is compared against the last real placement rather than against some unrelated edit to the item.
What the points feed
- The office map and the crew’s chart, as separate install and storage pins.
- The day pack, so the pins are on the device before the boat leaves.
- The crew app’s ordering of nearby stops, which is computed on the device from where the boat actually is.
None of that works without the pins. An item with no points is a line of text on a list.
Still stuck? Ask us — or go back to the help center.