What is the day pack?

One download the crew takes before leaving shore that puts the whole day — stops, items, pins, access notes and phone numbers — onto the device so it can be read with no connection.

When should the crew download it?

At the shop or the landing, while there is still signal, right before leaving. It takes one tap; the download runs a minute or two on wifi, longer on one bar.

Does the day pack include the map?

Yes. Downloading the day also saves the chart around every stop — land, water, shoreline, roads and names — so the map keeps drawing with no signal. It covers the day's stops, not the whole lake.

The day pack: getting your day before you leave the dock

Last updated October 03, 2026

The day pack is a single download the crew takes before leaving shore that puts every stop, item, map pin, access note and customer phone number for the day onto the device, so the whole day is readable with no connection at all.

One tap, a minute or two, and the day is on the phone. This is the single habit that separates a bad signal day from a wasted one.

What is in it

For every stop in the day’s pool:

The property — name, full address, customer, customer phone number, lake, zone, coordinates and its boundary outline.
The access notes. How the boat gets in, read before anybody arrives.
Every item on the job, with its type, its install and storage points, and its notes — the right notes: install notes on a spring trip, removal notes on a fall one.
How far along the job already is, so a pin can be the right color before you get there.
Any office notes attached to the job.

And for the day itself:

Which boat you are on, what gear is aboard, who else is on the crew, and which lake and zones the deployment is pointed at.
The shapes the chart draws when there is no imagery — property outlines and zone boundaries.

Nothing is invented on the boat

The device never invents a record. The pack carries the day’s actual properties, items and jobs, so anything the crew records with no signal lands on something the office already has. That one rule is why nobody ever has to untangle two versions of the same day.

It is also why the pack is a download rather than something the app builds as it goes. You cannot create a new property from the boat, and you should not want to — that is how you end up with two records for one shoreline and a fortnight of cleanup.

When to pull it

At the landing, before the boat leaves, every day. Not the night before — a repoint or a new job in the morning would not be in it. Start it while the boat is still being loaded.

Pull it again if dispatch repoints you and you still have signal. The pack reflects the zones you were pointed at when you downloaded it.

What it does not carry

The whole lake. The saved chart — land, water, the drawn shoreline, roads and names — covers the neighborhood of each stop on the day, not every shoreline you might wander to. Pan far off the day's work with no signal and the picture runs out; the geometry — property outlines, zone boundaries and every pin — keeps drawing everywhere. A plotter with no chart still plots.

Photographs taken out of range are kept on the phone and upload when there is a connection again; everything typed or tapped needs none at all. See working with no signal.

If somebody forgot

The app says so plainly: you are offline and this device has no saved day. There is no recovery from that on the water, which is the whole reason the tap is one tap and lives where a thumb lands.

Still stuck? Ask us — or go back to the help center.