Creating a one-off job
Create a one-off job from the Jobs screen by picking the property, the service and the items involved — it goes into the pool like any seasonal stop, reaches a crew the same way, and bills on completion exactly like everything else.
Generating a season covers the spring and the fall. The rest of the year walks in the door: a lift that quit lifting in July, a dock moving two lots north, a new place on the market bay that wants an install next week. That work is a one-off job, and you create it directly.
When to reach for one
Any work that doesn’t come from a standing arrangement: a repair, a relocate, a new install for somebody who isn’t seasonal yet. The account comes with those three services ready. If the new customer turns out to be a keeper, that’s a service plan — the one-off is for the work in front of you, not the years after it.
Creating it
From Jobs, choose New job. Pick the property and the service, then tick the items the work involves — only that property’s own equipment is offered, so one customer’s lift can’t wander onto another customer’s job. Office notes are for whatever the crew should know that isn’t already on the item. For a brand new customer, add the customer, the property and its items first; a property with no items gives the crew nothing to check off.
While the job is still untouched you can change its items freely. Once the crew has worked a line, that line keeps its history — notes, photos, who did it and when.
How it reaches a boat
The same way everything does: the pool. The job appears as a pin on the map, and any deployment working that zone and set up for that service will see it alongside the seasonal stops — a July repair just becomes one more stop on a boat that was already out. For work that can’t wait for a boat to happen by, dispatch can add the job to a particular deployment directly; a job added that way stays on the boat’s list even when weather repoints it, because somebody asked for it specifically.
It bills like everything else
Completion is completion. The crew marks the items done, the job prices itself from your price list, and the customer gets the completion email with a link to pay — see charge on completion. There is no separate path for one-off money.
What it isn’t
A one-off has no season and no service plan behind it, so it doesn’t come back next year, and it doesn’t show up in seasonal rollover. It doesn’t add the property to your LakeOps bill either — only generated seasonal work counts a property as serviced. And it isn’t a lesser record: it keeps its items, timers, photos and price forever, exactly like any other job.
Still stuck? Ask us — or go back to the help center.