How a job gets priced

Nobody types a price on a job in LakeOps. Completion runs the rate card over the work that was actually done and writes the number down. Here are the rules it uses, in order.

1. Which rates apply

LakeOps looks up the rates for this job’s service. If the customer has an override for something, theirs wins. Everything else comes off your standard rate card.

2. Items are priced first

Every item on the job is priced against a rate for its item type:

• Per item — the amount, once.
• Per section — the amount multiplied by that item’s own section count. A six-section dock prices as six.
• Skipped items price at nothing, and any line amount from an earlier pricing run is cleared, so a skip cannot leave a stale figure in the CSV.

3. The service-level rate is a fallback, not an addition

If nothing priced per item — you have no item-type rates for this service — LakeOps falls back to the service-level rate. It is one or the other, never both, so a job can never be counted twice.

The service-level rate is applied according to its unit:

Unit	How it is applied
Per hour	On-site minutes from the crew’s timers, rounded up to the next quarter hour. Fifty-five minutes bills as an hour; sixty-one bills as an hour and a quarter.
Flat	The amount, once — unless every item was skipped, in which case nothing. A flat rate is for doing the work, not for showing up and finding the water too low.
Per item	The amount for each item that was not skipped.

4. Adjustments

Anything added by hand — a haul-out surcharge, a goodwill credit, a materials line — is added on top. Adjustments are how you move a number without touching the rate card, which is exactly what you want for a one-off.

5. The number is snapshotted

The total is written onto the job along with the on-site minutes it was based on. From then on it is history:

• Raise your rates in February and last season’s jobs keep the numbers they were finished at.
• Re-price a job as much as you like until money has actually changed hands. Once a payment has succeeded against it, the number is locked and only an adjustment moves it.

If nothing prices

A job with no matching rates completes at zero. That is legal — it is what happens while you are loading data — and the completed-work report will show the work sitting there with no money against it, which is a fairly loud hint.

Where to see the result

On the job, on the customer’s completion page, and on the completed-work report, which breaks it down to the item line.