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LakeOps

Account settings worth knowing about

Your account settings live under Settings → Account & payments and cover three things: your company name, your time zone, and whether customers pay through LakeOps or you bill them yourself off the completed-work report.

There is not much here, which is the point. Most of what other systems call configuration is, in LakeOps, just your own data — your services, your item types, your lakes, your rates.

The business

Your company name and your time zone. The name is what customers see on their completion page and on an exported report; it is your business’s name, not ours.

The time zone is worth getting right before your first season. Every timestamp in the app and every date range in the reports is read against it, so a job completed at nine in the evening should land on the day it actually happened.

How you take payment

The one genuinely consequential setting. Two choices — customers pay through LakeOps, or you bill them yourself off the report — covered in LakeOps Payments.

Switching later is a setting, not a migration. Both modes record the same payments and send the same completion emails. Changing your mind costs nothing.

Payment configuration is owner-level: an admin sets it, and everybody else sees a note saying so rather than a form they cannot use.

The lists that shape everything else

These live under Settings too, and they are worth an hour before you load your customers:

ListWhat it decides
Services Install, removal, repair — the work you sell. Every agreement, job and rate points at one. A service knows whether it is putting equipment in the water or taking it out, which is how the crew gets the right notes and the right destination pin.
Item types Dock, lift, canopy, raft. Gives items an icon on the map and is what your rate card prices against.
Lakes and zones The water you work, and how it is cut up for dispatch. See lakes and zones.
Equipment Your barges, boats and trucks, and what kind each one is. See equipment types.
Rates Your prices. See setting your rate card.
People and roles Who can sign in and what they can reach. See adding people.

Completion emails

On by default: completing a job emails the customer a link to what was done. They can be turned off for a whole account if you would rather review the work before anyone outside sees it — ask us. See charge on completion.

The activity log

Not a setting, but it lives in the same corner and it answers the questions settings screens usually cannot: who moved that pin, who changed those roles, who completed that job, when this season was generated. It exports to CSV like every other report.

Still stuck? Ask us — or go back to the help center.

See it with your own shoreline on the screen

Half an hour. A few of your properties loaded, the pins dropped, a season run through it. If it’s not obviously better than what you’re doing now, that’s the answer you’ll get.